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Support for our System

Policy

Phone and email support is available for all products that are currently sold by Digital Art Solutions. Digital Art Solutions does not provide support for discontinued products or software that is more than one version back from the current version. If you require assistance for an older software title that is no longer supported, please contact Digital Art Solutions at 1-800-959-7627. A sales consultant will be able to assist you in determining your upgrade options.

Supported Products

All products must be running under Windows XP or 2000

CorelDRAW 12 or X3 purchased from DAS (5 unique incidents)

Smart Designer 12 and X3

Name Drop Xpress version 2005

CoCUT 10 or higher

CoCUT 10 Pro or higher

SmartCut Pro

SmartVector Pro

DRAWings version 2 and X3 - Free support is for one year from ship date

Wings Modular version 1.6 or higher

Font Expert version 2.0 or 3.0

Helpful PDFs

Font Management
This document will give you quick tips on managing fonts in Windows with Bitstream Font Navigator. PDF

CorelDRAW Tips
This document will give you quick tips on the tools and various quick keys within CorelDRAW. PDF

The Importance of Upgrading
Read this technical article from our newsletter about the advantages of upgrading both your software and hardware. PDF

Vinyl Application
Read this technical article from our newsletter with tips and tricks for vinyl application. PDF

Request Support

Email support requests will be given priority over phone support requests. If your issue can not be resolved via email, you will be contacted by phone by a member of the Digital Art Solutions support staff.

Request Support